State Farm® Insurance Agent Connie Fenner

"Deb and Connie were so personable and really took the time to get to know me and understand my needs. Deb did the research and found policies that were right for me. She went above and beyond to help me get tasks executed to ensure my family is covered. Wonderful experience!"

"Mrs. Fenner and her staff showed me a dedication to customer service I didn't think still existed."

"Connie is the most helpful person I have met since moving to the area. She's involved in so many things in the community to help everyone. its great to see someone so willing to help new people who recently moved here."

"Connie got us set up with our business insurance policy in a very short time. the rate was great and customer service is on point!"

"Connie is fantastic, she got me some great rates to replace my existing policies. Connie is a wonderful representative in a world of bad ones."

"I recently had to move my policies to Connie's office and she made it so easy for me. 5 minutes on the phone and that was it. Done!"

"In moving to North Carolina, we had the need to upgrade some changes with our insurance policies We chose Connie Fenner's insurance company. This is a Statefarm office inn Chapel Hill, NC. I was directed to Brooke Baker to handle these matters. My husband and I were very impressed with Brooke's knowledge and complete understanding of our needs. She is lovely and makes these changes seamless."

"Connie always gives us a prompt response and clear information on questions we have needed answers to and changes we have needed to make. Excellent service!"

"Saved money"

"It was a quick and easy phone call. They have the best rates when compared with others."

"Thank you for getting this to me. Very much appreciated."

"Connie and her team were very helpful to us. They listened to our needs and were very responsive in getting our policies established."

"Connie was great! Super helpful and quick with getting quotes. Definitely reach out to her if you need home or auto insurance."

"Very bad customer service. Was given Connie Fenner as my agent for my NC policy. She doesn’t respond to email AT ALL. Emailed her 3 times over the span of a week since I have a time sensitive matter to address and I got nothing back. Tried calling her too, no one picked up, and haven’t received a call back either. I’m moving out of the state and they won’t cancel my policy after multiple attempts of me telling them to cancel it and telling them the date to cancel it for. Someone in the office, Brooke, tried to mend this problem, however it had already been a whole week of hearing nothing. She tried to keep me with their office for my move since apparently their office covers the new state I’m moving to, but after my experience I don’t want to have to contact that office ever again. Edit: Also, 8 days ago, Brooke (who had never reached out to me ever before) reached out asking what date I wanted my NC policy cancelled, to which I replied the date I wanted it cancelled. She said thanks and that there was nothing else on my end to do. I then sent Connie the 3 emails over a span of a week, heard nothing, then reached out to Brooke again to reiterate I wanted my policy cancelled on a certain date. Fast forward to switching agents and I come to find out that Brooke just now had cancelled the policy, after I had originally requested to have it cancelled 8 days ago. I should not have to contact State Farm 5 times to cancel my policy and ensure that my policy is cancelled."

"Connie and her Staff has provided us with excellent services. They respond promptly when we call. Everyone is kind and friendly ."

"Ethan was great to work with! Very responsive and pleasant over the phone."

"We have worked with Connie’s team for many years and they are always extremely helpful and very responsive, especially Ethan! Highly recommend."

"Competent, friendly, and most efficient in provision of insurance services. Highly recommend for insurance needs."

"I cannot recommend Brooke and the team highly enough. They made this process a breeze, promptly answering every question I had, and guiding me through the process with care and confidence. Well done and thank you Brooke!"

"Connie is helpful and friendly. She explains things to you in a kind and understanding way without talking down to you, and she is always available for questions. We love Connie!"

"Connie and her team are amazing. They not only treat you with a professional and friendly manner but treat you like family. Transferring to the State can be an overwhelming feeling but not to worry if you have Connie helping you. She went above and beyond to assist us through the process. Couldn’t have done it without her. If you want to feel confident in your decisions Connie is the agent you need on your side."

"Amazing at her job and all of the agents are great!"

"Connie and her team have gone above and beyond to make sure my insurance needs have been met. Her office staff is always readily available to assist with any questions we have. The team is all so friendly and professional!! We will 100% recommend Connie Fenner State Farm to anyone looking for an agent."

"always very helpful and easy to get in contact with! she was extremely helpful, patient and gracious when dealing with a issue & miscommunication with my rental company's insurance policy."

"We have been working with Connie for a couple of years now. She is WONDERFUL!! She listens, she explains so that you understand. She helps you to save money. She also has taken over the insurance needs of my elderly aunt. My aunt, doesn't like change, but Connie came to her house, sat in the kitchen with her, and worked through all of her policies, so that my aunt understood. You can't go wrong with Connie Fenner!! She absolutely has our business and our trust!"